We offer free standard shipping on all orders over $49. Standard shipping takes 3–5 business days. Express shipping (1–2 business days) is available at checkout for an additional fee. We ship to all 50 U.S. states and select international destinations.

We offer a 30-day satisfaction guarantee on all products. If you or your pet are not completely satisfied, return the item in its original packaging for a full refund. Start a return by contacting our support team through the Contact page.

Every product is tested for safety and made with non-toxic, pet-safe materials. However, we recommend reviewing each product's specifications for size and weight guidelines to ensure suitability for your specific pet.

Once your order ships, you will receive a confirmation email with a tracking number. You can also view your order status by logging into your account and navigating to Order History.

Yes — select consumable products (supplements, food, treats) are eligible for auto-ship with a 10% recurring discount. Choose "Subscribe & Save" at checkout and select your delivery frequency.